Delivery Information

Operator

Unless otherwise stated, we will ship the goods through (DHL). We can also ship via Fedex, UPS, TNT or USPS (US Postal Service). We can also use your account.

If you need any other type of emergency or carrier, we need you to clearly state this information on the order.

Non-emergency items are usually shipped within 3 or 4 days, depending on our backlog of orders. We can often send urgent orders on the same day. We will not charge an additional fee for this. It is based on your use of expedited shipping options. Please tell us how urgent your request is, we will try our best to ship the same day you ordered.

Transportation costs

Shipping can be contacted by phone or email and we can also provide you with it.

Product prices do not include shipping or insurance

We are happy to provide shipping quotes upon request, as well as weight and size. If you need Pro Forma Invoice, please let us know if you would like us to quote shipping charges or if you will use your carrier account.

Tracking

We usually send you the tracking number of your shipment by email after the item has been shipped.